Psihoterapija online: kako da zakažešTherapy online: how to book

Prvu seansu sa novim terapeutom zakazuješ online, kroz aplikaciju Korak. Sama seansa može da bude online, preko video-poziva, ili uživo u ordinaciji terapeuta. Evo kako to ide, korak po korak.

You book the first session with a new therapist online, in the Korak app. The session itself can be online, by video call, or in person at the therapist's practice. Here is how it works, step by step.

Prva seansa se zakazuje online, a održava online ili uživoThe first session is booked online and held online or in person

Ove dve stvari se često mešaju. Prvu seansu sa novim terapeutom zakazuješ online: u aplikaciji izabereš terapeuta, pošalješ zahtev, dogovorite termin i platiš karticom. Format seanse biraš ti, prema onome što terapeut nudi: video-poziv ili susret uživo u njegovoj ordinaciji. Dakle, i prvu seansu uživo zakazuješ online, bez telefoniranja i traženja kontakta. Posle prve seanse, sledeće termine dogovaraš direktno sa terapeutom.

The two are easy to mix up. You book the first session with a new therapist online: in the app you choose a therapist, send a request, agree a time and pay by card. The session format is your choice, from what the therapist offers: a video call or an in-person meeting at their practice. So a first in-person session is booked online too, with no phone calls and no hunting for contact details. After the first session, you arrange later appointments directly with the therapist.

Većina terapeuta nudi oba formata: njih 147 radi i online i uživo, pa možeš da počneš online i kasnije pređeš na susrete uživo, ili obrnuto, sa istim terapeutom.

Most therapists offer both: 147 of them work online and in person, so you can start online and later move to in-person sessions, or the other way round, with the same therapist.

Kako teče zakazivanje prve seanseHow booking the first session works

1. U pretrazi postaviš šta ti je važno: online ili uživo, grad, jezik, cenu, temu, pravac i koliko brzo želiš da počneš.In search you set what matters to you: online or in person, city, language, price, topic, approach and how soon you want to start.
2. Pregledaš profile. Na svakom piše cena, trajanje seanse, jezici, edukacija, pravac i lična poruka terapeuta.You browse the profiles. Each one shows the price, session length, languages, training, approach and a personal note from the therapist.
3. Pošalješ zahtev terapeutu koga sam izabereš. Terapeut predloži termine, ti izabereš onaj koji ti odgovara.You send a request to the therapist you choose. The therapist proposes times and you pick the one that suits you.
4. Platiš karticom u aplikaciji. Iznos se rezerviše pri zakazivanju, a naplaćuje tek kada terapeut potvrdi termin. Ako termin ne bude potvrđen, novac se ne naplaćuje.You pay by card in the app. The amount is held when you book and only charged once the therapist confirms the appointment. If the appointment is not confirmed, you are not charged.
5. Seansu održite online ili uživo, kako ste se dogovorili. Sledeće seanse dogovaraš direktno sa terapeutom.You hold the session online or in person, as agreed. Later sessions you arrange directly with the therapist.

Zahtev koji još nije potvrđen možeš da otkažeš u aplikaciji, u delu Zahtevi. Zakazanu prvu seansu otkazuješ preko support@korak.to, po uslovima povrata.

A request that has not been confirmed yet can be cancelled in the app, under Requests. A scheduled first session is cancelled through support@korak.to, under the refund policy.

Gde se održava online seansaWhere the online session takes place

Sama seansa se ne održava u aplikaciji Korak. Terapeut i ti se dogovorite o alatu za video-poziv koji terapeut koristi, a link ili uputstvo dobijaš od terapeuta pre termina. Korak ne prisustvuje seansi, ne snima je i nema pristup onome što se u njoj govori.

The session itself does not take place inside the Korak app. You and the therapist agree on the video-call tool the therapist uses, and you get the link or instructions from the therapist before the appointment. Korak is not present in the session, does not record it and has no access to what is said.

Za online seansu ti treba mirno mesto gde možeš da govoriš slobodno, stabilna veza i slušalice. Kamera i mikrofon na telefonu su sasvim dovoljni.

For an online session you need a quiet place where you can speak freely, a stable connection and headphones. A phone camera and microphone are all you need.

Koliko koštaHow much it costs

Cena je ista bez obzira na format: terapeut ima jednu cenu po seansi, i ona važi i za online i za uživo. Kod terapeuta koji rade online seansa košta od 20 do 80 EUR, medijana je 35 EUR. Kod terapeuta koji primaju i uživo medijana je 40 EUR. Sve cene, po državama i gradovima, su na stranici koliko košta psihoterapija.

The price is the same whatever the format: a therapist has one price per session, and it applies online and in person alike. With therapists who work online a session costs from 20 to 80 EUR, with a median of 35 EUR. Among therapists who also see clients in person the median is 40 EUR. All prices, by country and city, are on the page how much therapy costs.

Klijentima Korak ne naplaćuje ništa preko cene sa profila: nema članarine, provizije ni skrivenih troškova. Naknada Koraku dolazi sa strane terapeuta: iznos prve seanse sa novim terapeutom pripada Koraku, a ti plaćaš samo cenu sa profila. Plaća se u evrima; ako plaćaš dinarskom karticom, tvoja banka konvertuje iznos po svom kursu.

Korak charges clients nothing on top of the profile price: no membership, commission or hidden costs. Korak's fee comes from the therapist's side: the first session with a new therapist goes to Korak, and you pay only the profile price. Payment is in euros; if you pay with a dinar card, your bank converts the amount at its own rate.

Na kom jezikuIn which language

Terapeuti na Koraku rade na 11 jezika (srpski, hrvatski, bosanski i crnogorski računamo kao jedan). Na srpskom, hrvatskom, bosanskom i crnogorskom radi gotovo svako, a na engleskom 98 terapeuta, što znači da možeš da radiš online odakle god da si: iz dijaspore, sa putovanja ili iz grada u kom nema terapeuta koji ti odgovara. Više o tome na stranici terapeuti na engleskom.

Therapists on Korak work in 11 languages (counting Serbian, Croatian, Bosnian and Montenegrin as one). Almost everyone works in Serbian, Croatian, Bosnian and Montenegrin, and 98 therapists work in English, which means you can work online from wherever you are: abroad, while travelling, or from a town with no therapist who suits you. More on the page English-speaking therapists.

Online ili uživo: šta da izaberešOnline or in person: which to choose

Istraživanja pokazuju da je psihoterapija preko video-poziva za većinu tema podjednako delotvorna kao i uživo (meta-analize: Batastini i sar., 2021, Clinical Psychology Review; Fernandez i sar., 2021, Clinical Psychology & Psychotherapy). Online je praktičniji kada nemaš vremena za put, kada živiš van velikih gradova ili kada ti je lakše da pričaš iz sopstvenog prostora. Uživo biraju oni kojima prija fizičko prisustvo, ili kojima kod kuće nedostaje privatnost, a ponekad terapeut proceni da je to bolje za konkretan rad. Nema pogrešnog izbora, a možeš i da promeniš format u dogovoru sa terapeutom.

Research shows that psychotherapy by video call is about as effective as in-person therapy for most topics (meta-analyses: Batastini et al., 2021, Clinical Psychology Review; Fernandez et al., 2021, Clinical Psychology & Psychotherapy). Online is more practical when you have no time to travel, when you live outside the big cities, or when it is easier to talk from your own space. People choose in person when they value physical presence, when there is no privacy at home, or when the therapist thinks it is better for the work at hand. There is no wrong choice, and you can change format in agreement with your therapist.

Često postavljana pitanjaFrequently asked questions

PovezanoRelated

• Terapeuti na engleskom i terapija iz dijasporeEnglish-speaking therapists and therapy from abroad
• Koliko košta psihoterapijaHow much therapy costs
• Kako proveravamo terapeuteHow we check therapists